Popular Articles
Firewall Rules (Kazoo)
In some cases phones will might have issues with static or no audio, and sometime calls are being dropped or incoming calls are failing. In such cases it might be related to a firewall or other network issues, to resolve this please refer to this ...
Troubleshooting Inbound Fax Failures: "Timed out waiting for the first message" and "The call dropped prematurely"
Overview This article addresses common inbound fax failures, specifically the errors 'Timed out waiting for the first message' and 'The call dropped prematurely'. Both issues typically originate from the sender's side. Follow the steps outlined below ...
Understanding TCR Requirements for A2P 10DLC Messaging
What is 10DLC? 10DLC (10-Digit Long Code) was introduced to allow businesses to send SMS/MMS messages using standard phone numbers while ensuring compliance with regulations. Originally, SMS was designed for P2P (Person-to-Person) messaging between ...
Install Teklink “Excel Click-to-Call” Add-in (Manifest XML)
This article is solely for Microsoft Office Excel™️, for Google Sheets™️use the ready extension available here. What you need The manifest file (XML) hosted here: https://cfg.theteklink.com/c2cexcel/manifest.xml Excel installed (Excel 2021 desktop or ...
Troubleshooting Audio Issues on Office Phone Systems
Introduction: Audio issues on office phone systems can disrupt communication and productivity. It is essential to promptly troubleshoot and resolve these problems to ensure seamless operations. This detailed guide outlines common causes of audio ...